Following this morning's announcement regarding Monarch airlines, HM Government of Gibraltar is actively engaging with the UK Government to identify ways in which they can assist passengers affected.
Any information that the Government receives will be updated via the following official websites:
• Official Gibraltar International Airport Website: www.gibraltarairport.gi
• Official Facebook Page: HM Government of Gibraltar www.facebook.com/gibraltargovernment
• Official Twitter Page: @GibraltarGov www.twitter.com/GibraltarGov
• Official Gibraltar Tourist Board Twitter Page: @VisitGibraltar www.twitter.com/visit_gibraltar
Please allow extra time to travel through Gibraltar International Airport and be prepared to travel via Malaga Airport instead.
This is what to do if you:
1) Are a Gibraltar resident wanting to return home from the UK:
• Do not go to your Airport
• Re-book your flights with another airline and contact your insurance / card provider.
2) Are a UK resident wanting to return home from Gibraltar:
• Do not go to the Gibraltar International Airport until you have a confirmed replacement flight.
• Please check the Civil Aviation Authority website for the latest information:
https://monarch.caa.co.uk/
• Information will also be available from the sources above
• In the meantime, contact your insurance / card provider and familiarise yourself with your passenger rights.
3) Are a Gibraltarian sponsored patient:
• The GHA has made arrangements for sponsored patients who need to travel between Gibraltar and the UK for medical treatment.
• You should already have been contacted by the GHA with alternative travel arrangements. If you haven’t, please contact the GHA Sponsored Patients Department via:
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- During office hours: 200 07039 / 200 07040 / 200 07043
- Out of office hours: please call the main hospital number 200 72266 and ask for Sponsored Patients. You will be connected to the mobile of the on-duty Sponsored Patients officer.
4) Need to travel to the UK for private medical treatment and have booked flights yourself:
• Do not go to Gibraltar International Airport until you have a confirmed replacement flight.
• Please check the Civil Aviation Authority website for the latest information: https://monarch.caa.co.uk/
• You may be able to fly from Gibraltar to the UK on a CAA replacement flight but you will not be provided with a return flight to Gibraltar, even if you have previously booked a ticket with Monarch.
• Please re-book your return flight with another airline.
5) Are a Gibraltar resident with flights to the UK for non-medical reasons:
• Do not go to Gibraltar International Airport until you have a confirmed replacement flight.
• Please check the Civil Aviation Authority website for the latest information:
https://monarch.caa.co.uk/
• You may be able to fly from Gibraltar to the UK on a CAA replacement flight but you will not be provided with a return flight to Gibraltar, even if you have previously booked a ticket withMonarch.
• Please re-book your return flight with another airline.
6) Are not a resident of Gibraltar or the UK but are booked to travel with Monarch through / via Gibraltar:
• Do not go to Gibraltar International Airport until you have a confirmed replacement flight.
• Please check the Civil Aviation Authority website for the latest information: https://monarch.caa.co.uk/
• If you are travelling to the UK from Gibraltar you may be able to fly from Gibraltar to the UK on a CAA replacement flight but you will not be provided with a return flight to Gibraltar, even if you have previously booked a ticket with Monarch.
• Please re-book your return flight with another airline.
7) Are expecting to greet somebody from a Monarch flight in to Gibraltar International Airport:
• Do not go to the Gibraltar International Airport until you have confirmation that the passenger you are expecting to greet has made alternative flight arrangements and is travelling to Gibraltar.
